Dealing with resistance to the use of Industry 4.0 technologies in production disturbance management

Purpose Resistance is expected to emerge with the implementation and use of new technologies in production systems. This work focuses on identifying sources resistance Industry 4.0 when managing disturbances suitable managerial approaches deal them. Design/methodology/approach A qualitative approach was chosen this research. The authors conducted a literature review series interviews. Thirty-one papers from were analysed, 16 people five different companies interviewed. Findings identified three dealing based (1) feelings over-supervision, (2) unclear values, (3) inadequacy, (4) concerns about loss power jobs (5) overload. are communication, participation training. Originality/value identifies strategies management disturbances. area limited, authors's knowledge, specific for that topic have not been systematically investigated before.